Baggage Handling
Baggage
In the unlikely event that your baggage does not arrive at your destination while travelling on a flight operated by SriLankan Airlines*, and you have completed a Property Irregularity Report at the Baggage Services Counter on arrival, we now offer you the facility to check the status of your baggage through the WorldTracer system online. on
WorldTracer
To use this service, all you need is your 10-character reference number, (for example: CMBUL45328), which you would have received from the Baggage Services Counter along with the copy of your Property Irregularity Report .
For Baggage Arrival details, click on your Missing baggage tag Number on the
WorldTracer Online.
*The status of the file reference codes CX / DE / EK / LT/ OK / OS / QR / RJ / SQ / SV and TG on the Property Irregularity Report could also be checked.
Lost and Found Baggage
Please use this link
Lost and Found Baggage to find your lost baggage. If you know the details about baggage weight, type, colour or missing date duration it is easy for you to filter your baggage. Passengers can send emails to Sri Lankan baggage services via this system(It is an auto generated mail) and they will contact you soon .